Privacy Policy

Your privacy is important to us. This policy explains how we collect, use and protect your personal data when you browse this website or place an order.

Data Controller

Controller: FOODLUXE SPAIN S.L. (La Cave Gillet)

Email: info@lacavegillet.com

Data We Process

• Identification and contact data (name, surname, email, phone).
• Billing and shipping data (address, postal code, country, tax details where applicable).
• Order and payment-related data.
• Technical browsing data (IP, browser, cookies and similar technologies).

Purposes and Legal Basis

• Manage your registration and customer account.
• Process, deliver and manage your orders.
• Customer support and service communications.
• Compliance with legal and tax obligations.
• Commercial communications when you have given consent.

Legal bases include contractual necessity, legal obligations, legitimate interest and consent when required.

Data Retention

We retain data for the period necessary to fulfill each purpose and, where applicable, for legal limitation periods.

Recipients

Your data may be shared with payment providers, logistics companies, technology providers and public authorities when legally required.

International Transfers

If international transfers occur, appropriate safeguards will be applied according to applicable regulations.

Your Rights

You may request access, rectification, erasure, restriction, portability and objection by contacting info@lacavegillet.com. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

Security

We apply technical and organizational measures to protect personal data against unauthorized access, loss or alteration.

Policy Updates

We may update this policy to reflect legal or operational changes. We recommend reviewing it periodically.